Privacy Policy

01 Information We Collect

Depending on how you use our website, we may collect the following information:

• Personal details: Name, email address, and phone number you provide through our forms or other communications.
• Project details: Property location, interior design requirements, budget range, and other information you choose to share with us.
• Technical information: Browser type, device information, IP address, pages visited, and general website usage data.
• Communication records: Enquiries, messages, and correspondence relating to our services.

We ask that you provide only the information reasonably needed for your enquiry or project.

02 How We Use Your Information

Information collected may be used to:

• Respond to enquiries and consultation requests.
• Understand your interior design or renovation requirements.
• Prepare estimates, quotations, and project proposals.
• Communicate about services, site visits, and project progress.
• Improve website performance, content, and user experience.
• Protect our website against spam, misuse, and unauthorized activity.
• Meet applicable legal and regulatory requirements.

03 Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, remember preferences, and understand visitor interactions.

If analytics or other tracking tools are enabled, they may process technical and usage information according to their own policies. You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.

04 How We Share Information

We do not sell your personal information. We may share information where necessary with:

• Website hosting, maintenance, and technical support providers.
• Communication or analytics providers, where these services are used.
• Project-related professionals or service providers when necessary to fulfil your request.
• Authorities or other parties when disclosure is required by law or is necessary to protect legal rights.

Information is shared only as reasonably necessary for the relevant purpose or as otherwise permitted by applicable law.

05 Data Security

We take reasonable technical and organizational measures to help protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage method is completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.

06 Data Retention

We retain personal information for as long as reasonably necessary to respond to enquiries, provide requested services, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations.

When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable law.

07 Third-Party Websites

Our website may contain links to external websites or third-party services. These sites operate independently and may have their own privacy policies and data practices.

We are not responsible for the privacy, content, or security practices of external websites. Please review their policies before sharing your information.

08 Your Privacy Rights

Depending on applicable law, you may be entitled to request access to your personal information, correct inaccurate details, request deletion where permitted, or withdraw consent where processing relies on consent.

To make a privacy-related request, please contact us using the details below. We may need to verify your identity before responding to certain requests.

09 Children's Privacy

Our website is intended for a general audience and is not specifically directed at children. We do not knowingly collect children's personal information where parental consent or other safeguards are required by law.

If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.

10 Changes to This Policy

We may update this Privacy Policy to reflect changes in our website, services, information-handling practices, or applicable legal requirements.

Updates will be published on this page with a revised effective date. We encourage you to review this page periodically.